Testimonials to our Service
September 10, 2007
Roy Urspruch
Philips Medical Systems
100 Summit Lakes Drive
Suite 210
Valhalla, NY 10595
Geoffrey Pierini
Excalibur Group
Geoffrey,
I am writing to thank you for Excalibur Group’s exceptional performance and flexibility recently at Radiology Imaging Associates/Wayne MRI PA. This project was extremely challenging from start to finish and posed unique issues which required flexibility and adaptability throughout and at a moments notice.
For instance, one major obstacle was overcome by you and your team without hesitation or additional cost to Philips, which saved the day. During the rigging of the magnet into the building the magnet size as shipped from the factory varied from plan and did not fit into the precut opening, requiring rapid response to remove a large water pipe and cut a hole into the building to do so.
Your team’s flexibility and willingness to go above and beyond the proposed plan helped us to deliver the MRI system into the building within the short time window and was crucial to avoiding significant delays and customer dissatisfaction.
Thank you for your professionalism and flexibility. I am happy to recommend Excalibur Group to any facility in need of Medical Imaging construction and build-out.
Sincerely,
Roy J Urspruch
Philips Medical Systems
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